Lillian Vernon Reviews
Lillian Vernon has an overall rating of 4.0 based on 1 review. Customer feedback on Lillian Vernon is mixed: Lillian Vernon reviewers highlight positive aspects like wide variety of personalized products, good customer service, frequent sales and discounts, easy-to-navigate website, which strongly appeal to families looking for personalized gifts, individuals seeking unique home decor, event planners, and gift shoppers. However, Lillian Vernon is often criticized for its long shipping times, occasional product quality issues, limited international shipping options, higher prices on some items.
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All Lillian Vernon Reviews (1)
NathanSnyder
August 04, 2011
"My Experience Ordering from This Site Has Been Great"
My experience ordering from this site has been great. Anyone with a mom (or just a good buddy) who seems to have it all knows that sometimes you gotta hunt for SOMething they don’t already own. I’ve only grabbed personalized gifts from this site, as they make for the perfect present for that special someone. Shipping has been solid every time, and I’ve never faced any issues. No misspelled names or wonky placements either. No lost packages or broken items. I’ve never sent anything back because what I’ve bought is exactly as described on their site. Everything I’ve ever picked up over the years is still in use by my mom. So far, this company has been a winner for me (because if it wasn’t, my mom would definitely let me know—she’s got no filter >_
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Lillian Vernon Q&A
How easy is it to get a hold of customer service at lillian vernon?
purplewolf927
February 08, 2020
“Terrible! Don't buy from here. They will tell you your item is coming and then cancel the order.”
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